Dec. 12, 2016
How to send a feedback request
In this article we will show you how to send your first customer feedback request email.
Step 1 – Login
Login using your username and password.
Click the ‘emails’ tab on the left-hand side of the admin page.
Step 2 – Select Contacts
In order to send feedback request emails you will first need to build your contact list. Please read our article ‘How to build your testimobox contact list’ for more information.
Once you have added contacts they will appear in the ‘New Contacts’ tab.
Simply select a contact by ticking the box and click ‘Send Emails’ to send a feedback request.
You have now sent your first feedback request email.
When feedback is received you will be sent a notification email direct to your inbox. You can also monitor all feedback received and re-send feedback requests from your admin page.back to blog